Attekmi Shines Bright: Award-Winning Customer Service in Ad Tech Revealed!

Attekmi, formerly known as SmartHub, has made waves in the Ad Tech industry by being recognized for its exceptional customer support. The company has garnered prestigious accolades, including the Best Client Services Team award from ExchangeWire and a gold award in the Customer Service Category at the Titan Business Awards in 2024.

Attekmi's team has also been acknowledged as finalists in categories such as Best Use of Technology in Customer Engagement and Best Customer Centric Strategy at the Engage Awards. These accolades underscore the unique and effective approach that Attekmi employs in its customer service strategy.

The Attekmi team is dedicated to guiding partners through their journey, starting from the initial consultation and continuing indefinitely. They assist clients in selecting the right solutions or services, provide a comprehensive onboarding program for a seamless transition, and offer ongoing system setup and tech support.

Even after the platform is personalized and launched, Attekmi’s account managers remain available for immediate assistance, ensuring clients achieve their objectives. Their proactive outreach helps partners optimize their strategies, emphasizing human communication to drive the best outcomes.

Additionally, Attekmi offers outstaffing Ad Ops services, allowing clients to focus on their core business while Attekmi manages performance. They also provide Ad Tech and Ad Ops training services, empowering partners to enhance their skills effectively.

As Ira Bini, head of operations at Toucan Ads, states, “Our partnership with Attekmi has always been beneficial... they always helped us deal with our challenges.”