Akinola Toheeb

Dedicated and empathetic Customer Service Professional with 2years of experience delivering exceptional support across diverse industries. Recognized for consistently exceeding customer expectations, resolving complex issues with efficiency and professionalism, and maintaining high levels of satisfaction and loyalty. Adept at managing high-volume inquiries, de-escalating conflicts, and navigating CRM systems to track interactions and drive process improvements. Skilled in active listening, clear communication, and problem-solving under pressure. Known for building strong rapport with clients, collaborating effectively with internal teams, and turning customer feedback into actionable insights. Career highlights include achieving top performance metrics, training new team members, and being recognized for outstanding service and reliability.