Tamerlan Alasgarov

Customer Success & Account Management Specialist with 3+ years of experience supporting international remote teams across AI, fintech, customer service, sales, and client-facing operations. Experienced in customer success, account management, client relations, CRM management, lead qualification, customer support, and cross-functional collaboration. Managed 200+ customer conversations daily in a fast-paced fintech environment and contributed to closing 7 sales within one week while supporting English-speaking clients. Previously worked on AI search quality projects, evaluating search relevance, content quality, multilingual data, and user experience for global platforms. Also supported customer communications, account coordination, contractor management, and operational processes for an e-commerce jewelry company. Skilled in customer retention, stakeholder communication, objection handling, account support, sales support, process coordination, and remote team collaboration. Strong background in psychology with a focus on communication, relationship building, and customer engagement. Languages: English — B2 Russian — C2 Azerbaijani — B1