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Customer representative

Houston Texas, BulgariaEntry Level

RemoteFull-time$35k expected / year

Contact this talentProfile updated Aug 15, 2026

About

Customer Service Representative Summary Dedicated and customer-focused Customer Service Representative with strong communication, problem-solving, and conflict-resolution skills. Experienced in handling customer inquiries, resolving issues efficiently, and maintaining a positive customer experience. Proficient in phone, email, and chat support, with the ability to work in fast-paced environments while meeting performance goals. Seeking a position that offers competitive compensation and opportunities for growth. Highly motivated, reliable, and eager to begin immediately while contributing to team success and customer satisfaction.

Professional details

Job title: Customer representative
Job category: Customer Support
Experience level: Entry Level
Contract type: Full-time
Work modes: Remote
Current location: Houston Texas, Bulgaria
Open to relocation: No
Expected salary: $35,000 per year

Skills

quick

Preferred work areas

USA

Matching jobs

See all Customer Support jobs

AI profile score

Aug 15, 2026

38of 100

Needs work

The profile shows a candidate with a clear customer service background, but there are several areas for improvement. The job title 'Customer representative' is generic; consider using more specific titles like 'Customer Service Representative' or 'Client Support Specialist' to align with market expectations. The skills section is extremely sparse, listing only 'quick', which does not convey the range of competencies mentioned in the summary (e.g., communication, problem-solving, conflict resolution). The summary is decent but lacks quantifiable achievements and specific tools/platforms used. The candidate is based in Bulgaria but open to work in the USA, which may be a mismatch for employers seeking local candidates; consider clarifying remote work preferences. No links (e.g., LinkedIn) are provided, and no resume is attached, which significantly reduces credibility. To improve: expand skills with relevant keywords (e.g., CRM software, ticketing systems, multilingual abilities), add a professional LinkedIn profile, and upload a well-structured resume even if it's a basic one. Also, tailor the summary to highlight measurable outcomes (e.g., 'resolved 50+ tickets daily') and mention any relevant certifications or training.

Country tier60/100
Job title70/100
Category70/100
Skills20/100
Summary50/100
Experience40/100
Links0/100
Resume0/100
Language50/100

How to improve

To enhance the professional summary, focus on making it more compelling and specific. Start with a strong opening that includes your years of experience and any specialized industries. For example: 'Customer Service Representative with 3+ years of experience in high-volume call centers, specializing in conflict resolution and customer retention.' Highlight key skills with quantifiable results: 'Successfully reduced average handling time by 20% while maintaining a 95% customer satisfaction score.' Mention specific tools you are proficient in, such as Zendesk, Salesforce, or live chat platforms. Also, tailor the summary to the target role and company, and include a clear value proposition: 'Seeking to leverage my communication and problem-solving skills to enhance customer experience at [Company Name].' Avoid generic phrases like 'dedicated and customer-focused' and instead demonstrate your dedication through achievements.

Contact this talent

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