Rahma Mohamed

Open to work

Customer service

Nakuru, KenyaEntry Level

RemoteFull-time$12k expected / year

Contact this talentProfile updated Aug 2, 2026

About

Dedicated customer service professional with experience in reception, customer support, and administrative tasks. Skilled in communication, problem-solving, and handling customer inquiries with professionalism and empathy. I am organized, reliable, and eager to contribute to a remote team while delivering excellent customer experiences and continuously developing my skills.

Professional details

Job title: Customer service
Job category: Customer Service
Experience level: Entry Level
Contract type: Full-time
Work modes: Remote
Current location: Nakuru, Kenya
Open to relocation: No
Expected salary: $12,000 per year

Skills

communicationcustomer supportdata entry

Preferred work areas

USAAustralia

Matching jobs

See all Customer Service jobs

AI profile score

Aug 2, 2026

56of 100

Fair profile

The candidate has a solid foundation in customer service with relevant experience as a receptionist. However, the resume lacks impact due to limited detail, absence of links, and a generic summary. To improve, quantify achievements (e.g., 'handled 50+ guest inquiries daily'), add a professional summary that highlights unique value, include any relevant certifications or training, and ensure the resume is tailored to remote customer service roles. Additionally, consider adding a LinkedIn profile or portfolio link to enhance credibility.

Country tier60/100
Job title60/100
Category70/100
Skills50/100
Summary60/100
Experience40/100
Links0/100
Resume50/100
Language50/100

How to improve

Revise the professional summary to be more compelling and specific. Instead of generic statements, highlight measurable outcomes and key strengths. For example: 'Customer service professional with 2+ years of experience in hospitality, adept at managing front desk operations and resolving guest issues with empathy and efficiency. Proven ability to handle high-volume inquiries and maintain accurate records. Seeking to leverage strong communication and problem-solving skills in a remote customer service role to drive customer satisfaction and team success.'

Contact this talent

For recruiters. Rahma gets your message by email and decides whether to reply.