Anonymous Professional

Dedicated and customer-focused professional with over 2 years of experience in support operations, issue resolution, and client relationship management. Skilled in handling high-volume queries, delivering clear solutions, and ensuring top-quality service with empathy and accuracy. Known for strong communication, problem-solving ability, and maintaining high performance through KPIs such as FCR, CSAT, AHT, and quality scores. Committed to continuous learning, teamwork, and improving customer experience.