Syed Shahjahan

Customer Support Representative with experience at Careem and Uber supporting high-volume, fast-paced operations. Skilled in handling rider/driver issues, payments, refunds, KYC, and de-escalation with 98%+ satisfaction. Proficient in Zendesk, CRM tools, and troubleshooting. Looking to bring my fintech + mobility support experience to a global team like Revolut to deliver seamless remote customer support.