Ilori Olayinka

Highly motivated and customer-centric Call Center Professional with over [Number] years of experience in high-volume inbound and outbound environments. Proven ability to exceed KPIs in customer satisfaction, first-call resolution, and sales. Adept at de-escalating complex issues, optimizing service delivery, and leveraging CRM systems to enhance customer relationships. Seeking to apply advanced communication and problem-solving skills to contribute to a dynamic team.