Deshay Daniel

Open to work

Entry-Level Remote Customer Service | Client Support | Communication & Problem-Solving

Huntsville Alabama, United StatesEntry Level

RemoteFull-time

Contact this talentProfile updated 7 days ago

About

HIPAA-certified customer service professional with hands-on experience resolving inquiries via phone, email, and chat. I am proficient in Microsoft Excel, CRM and Zoom. I am recognized for my strong communication, time management, and problem-solving skills. I am seeking a remote customer service role where I can contribute to customer satisfaction and grow within a supportive organization.

Professional details

Job title: Entry-Level Remote Customer Service | Client Support | Communication & Problem-Solving
Job category: Customer Service
Experience level: Entry Level
Contract type: Full-time
Work modes: Remote
Current location: Huntsville Alabama, United States
Open to relocation: No

Skills

communicationdata entrycustomer service

Preferred work areas

USA

Matching jobs

See all Customer Service jobs

AI profile score

7 days ago

58of 100

Fair profile

Deshay Daniel is an entry-level customer service professional based in the United States, which is a Tier 1 country and adds significant market value. The target job title and category (remote customer service/client support) are in demand, but the profile is weakened by several gaps: the resume lacks any job experience or education sections, which are critical for credibility even at entry level. The skills listed are relevant but generic; adding specific tools (e.g., Zendesk, Salesforce, Slack) and quantifiable achievements would strengthen the profile. The summary is clear but contains minor typos (e.g., 'Sale force', 'Zen desk') and could be more concise and tailored. The LinkedIn link is present but no other portfolio or GitHub links are provided. Language proficiency in English is excellent (C2), which is a plus. Overall, the profile has potential but needs substantial enhancement in resume completeness, skills specificity, and summary refinement to be competitive in the remote customer service market.

Country tier15/100
Job title10/100
Category8/100
Skills8/100
Summary6/100
Experience4/100
Links3/100
Resume6/100
Language4/100

How to improve

Revise the summary to be more impactful and error-free. Start with a strong opening: 'HIPAA-certified customer service professional with hands-on experience resolving inquiries via phone, email, and chat.' Remove redundant phrases and correct tool names: 'Salesforce', 'Zendesk'. Highlight key skills in a bullet-like format: 'Proficient in Microsoft Excel, Salesforce, Slack, Zendesk, and Zoom.' Emphasize achievements: 'Recognized for strong communication, time management, and problem-solving skills.' Tailor to remote work: 'Seeking a remote customer service role where I can leverage my skills to enhance customer satisfaction and grow within a supportive organization.' Keep it concise (3-4 sentences) and avoid generic statements.

Contact this talent

For recruiters. Deshay gets your message by email and decides whether to reply.