Philia Afoke Ihwighwu

Administrative, Customer-focused and reliable Customer Service professional with strong communication, problem-solving, and relationship-building skills. Experienced in scheduling, mail management, data entry, handling customer inquiries, resolving complaints, and delivering positive service experiences through email, chat, and phone support. Adept at using digital tools and CRM systems to manage customer interactions efficiently. Passionate about helping customers and businesses by improving satisfaction, and contributing to high-performing remote support teams.