Pharmacy Benefit Administration Client Account Manager

Job Purpose

Ventegra is a fast-paced, innovative virtual company. An Account Manager I is a key position tasked with building and maintaining relationships with Ventegra’s clients. This position delivers personalized, proactive account management that anticipates client needs, drives improvement and innovation, and fosters enduring long-term partnerships.

Duties and Responsibilities

• Responsible for servicing accounts assigned to them, including but not limited to:

Serves as primary contact for clients and key client personnel

Builds relationships with clients

Troubleshooting client issues by working with appropriate internal teams

Attend client benefit fairs and conferences

• Assists in client implementation and integration
• Responsible for ensuring business requirements are complete, including but not limited to:

Plan Design/Benefit Changes

Formulary Updates

 Reporting

• Prepare and lead business review meetings with client management team, including but not limited to:

Prepare and understand utilization data

Prepare and understand plan cost and savings data

Prepare and understand potential business opportunities

• Responsible for storing and maintaining key client documentation and communication to be shared internally across departments
• Responsible for client offboarding upon client termination
• Has knowledge of products and services provided to client
• Provides input on client goals and assists in pulling through solutions
• Other duties as assigned

Required Skills and Abilities

• Strong verbal and written communication skills
• Strong ability to organize and multi-task
• MS Office, specifically Excel and Word, skills strongly preferred
• Ability to pivot quickly to adapt to changing environment
• Ability to work independently yet be able to work cohesively within a team to achieve results

Education and Experience

• Bachelor's degree or equivalent experience preferred
• Account management experience preferred
• PBM and Pharmacy experience preferred

Work environment requirements

• A home office setting, free from noise and distraction allowing you to interact professionally both externally and internally

Starting Salary: $30-33/hr