Role Description The Engagement Manager Enterprise is a full-time remote role responsible for owning and growing strategic relationships with enterprise customers. In this position, the individual will lead engagement programs, oversee implementation of Tallee’s platform, and ensure customers achieve measurable outcomes from AI visibility and brand intelligence initiatives. Day-to-day activities include coordinating cross-functional project teams, developing engagement plans, analyzing platform data, and translating insights into clear recommendations for client stakeholders. The role also involves conducting regular business reviews, managing timelines and deliverables, resolving issues proactively, and identifying opportunities to expand adoption and drive long-term customer value. The Engagement Manager will collaborate closely with sales, product, and technical teams to align enterprise needs with Tallee’s solutions and roadmap.
Qualifications
- Strong Analytical Skills to interpret complex data, identify trends, and generate actionable insights.
- Program Management experience in designing, coordinating, and optimizing multi-workstream enterprise engagements.
- Project Management capabilities, including planning, prioritization, risk management, and on-time delivery of client initiatives.
- Excellent Communication skills for presenting findings, leading meetings, and building trusted relationships with senior stakeholders.
- Consulting experience or a consulting mindset, with the ability to diagnose client needs and propose structured solutions.
- Background working with enterprise SaaS, data, or AI products is highly beneficial.
- Ability to operate independently in a remote environment and collaborate effectively across distributed teams.
- Bachelor’s degree in Business, Analytics, Engineering, or a related field, or equivalent practical experience.
- Experience in customer success, account management, or engagement roles in B2B enterprise settings is a plus.
