Join an international team as a Game Support Representative, providing customer support to players in Arabic and English.
This is a remote position, allowing you to work from anywhere in Bulgaria. You will assist players with their inquiries, resolve issues, and provide a smooth and positive gaming experience.
Responsibilities
- Provide support to game players via email and chat.
- Handle player inquiries and resolve issues efficiently.
- Provide clear and helpful information to customers.
- Follow established procedures and quality standards.
- Ensure a positive customer experience.
- Fluent or native-level proficiency in Arabic.
- Fluent or native-level proficiency in English.
- Strong written communication skills.
- Good problem-solving abilities.
- Customer-oriented approach.
- Ability to work independently in a remote environment.
- Residency in Bulgaria is required.
