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Customer Success Specialist

Rise Technical
Department:Customer Success
Type:REMOTE
Region:UK
Location:United Kingdom
Experience:Mid-Senior level
Salary:£30,000 - £38,000
Skills:
CLIENT ENGAGEMENTACCOUNT MANAGEMENTSOFTWARE LICENSINGCOMMUNICATIONCOMMERCIAL APPROACH
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Job Description

Posted on: July 4, 2025

Customer Success Specialist (SaaS)Remote UK£30,000 (£38,000 OTE) + Training + Progression + Benefits

An excellent opportunity awaits a person with strong client engagement experience to join a leading technology partner in a role offering great training, flexibility and progression opportunities.

This company is a well-established technology partner delivering SaaS solutions to clients in the architecture, engineering and construction sectors.

In this role, you’ll be responsible for securing, maintaining and developing customer relationships, with a focus on driving recurring revenue. You’ll be tracking upcoming renewals, quoting and negotiating deals, and working closely with the sales and customer success teams. The role is fully remote, based in the UK.

The ideal candidate for this role will have come from a renewal, account management or software licensing background, with strong communication skills and a strong commercial approach.

This is a fantastic opportunity for a commercially and relationship focused professional to join a leading technology company in role offering great progression, training and flexibility.

The Role:

*Manage renewals for software licenses and contracts

*Spot opportunities to upsell or develop services

*Work closely with sales and customer success teams

*Fully Remote based role in the UK

The Person:

*Experience in renewals, account management or licensing

*Strong commercial mindset and stakeholder communication skills

Reference Number: BBBH 256535

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Originally posted on LinkedIn

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