Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Healthcare Billing Services Why Consider This Job Opportunity

• Salary up to $23.00 per hour
• Excellent benefits package including Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k)
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient satisfaction and financial outcomes

What To Expect (Job Responsibilities)

• Provide exceptional patient service on behalf of the employer
• Contact patients via telephone to collect payment on medical bills
• Communicate accurate information to patients in a clear, concise, and professional manner
• Review patient accounts and document interactions and feedback
• Negotiate appropriate and reasonable payment arrangements with customers

What Is Required (Qualifications)

• High school diploma or General Education Development (GED) Certificate required
• Customer service experience preferred
• Prior medical billing or healthcare revenue cycle experience strongly preferred
• Basic computer skills necessary
• One to two years of college preferred

How To Stand Out (Preferred Qualifications)

• Experience in a fast-paced call center environment
• Strong negotiation skills to handle payment discussions effectively
• Ability to work independently in a virtual environment
• Familiarity with healthcare billing processes and regulations

HealthcareBillingCustomerService #RemoteWork #CareerOpportunity #CompetitivePay "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #ResonanceCXPartners