Company Description Planned Packaging of Illinois Corp. (PPOIC) is a master distributor of packaging materials and equipment serving customers nationwide. In addition to distribution, PPOIC operates two pallet manufacturing facilities in Memphis, TN and Rocky Mount, NC, supporting diverse industrial and commercial needs. The company provides consolidation services, pallet manufacturing, hold-to-release orders, and packaging consulting to optimize customers’ supply chains. With millions of square feet of warehousing and a trusted sourcing and manufacturing network, PPOIC helps minimize lead times and ensure product availability. The team is dedicated to delivering competitive pricing, strong product quality, and reliable service that supports business growth for clients.
Role Description The Strategic Account Manager (SAM) is a full-time remote role responsible for managing and growing key customer relationships across PPOIC’s packaging and pallet solutions. The SAM will oversee a portfolio of strategic accounts, acting as the primary point of contact and ensuring that client needs are met through effective coordination of distribution, warehousing, and manufacturing services. Daily activities include developing account plans, identifying growth opportunities, preparing proposals and pricing, and monitoring order status and inventory levels to support hold-to-release and consolidation programs. The role involves collaborating with internal teams such as operations, logistics, and finance to deliver seamless service and resolve issues quickly. The SAM will also track performance metrics, provide regular business reviews to clients, and support continuous improvement initiatives to enhance customer satisfaction and retention.
Qualifications
- Account management and relationship-building skills, including experience managing strategic or key accounts.
- Knowledge of packaging, pallets, distribution, or supply chain operations, with the ability to understand client logistics and inventory needs.
- Strong communication, presentation, and negotiation skills to conduct client meetings, business reviews, and contract discussions.
- Sales planning, forecasting, and pipeline management skills, with a track record of meeting or exceeding growth and revenue targets.
- Proficiency in CRM tools and basic data analysis to track account performance, identify trends, and prepare reports.
- Organizational and time-management skills to manage multiple accounts, projects, and deadlines in a remote environment.
- Ability to collaborate effectively with cross-functional teams in operations, logistics, and finance to deliver integrated solutions.
- Bachelor’s degree in Business, Supply Chain, Marketing, or a related field, or equivalent relevant experience.
- Experience in B2B manufacturing, distribution, or industrial services is highly beneficial.
- Comfort working independently in a remote setting, with a proactive and results-oriented approach.