Part Time Job - Customer Care Representative with Ukranian

Startup spirit and a huge drive to change the established order of the e-commerce world. That's exactly what Notino is. We are a Czech company, but from Brno, we have expanded to 27 other countries in Europe. Thanks to working towards common goals and the willingness to always go the extra mile, we have collectively surpassed a turnover of one billion euros! Are you talkative, mannered problem-solver in need of a well-paid side job? In that case check this irresistible offer! Check the ideal seasonal work in NOTINO from September/October to December/January, where you can gain great experience, earn money and see behind the scenes of the largest beauty e-shop in Europe! Help our teams on Customer Care / Customer Service Line with the workload from the start of Black Friday until the end of Christmas. What is going to be part of your workload?

• You are going to grant our Ukranian speaking customers‘ wishes and support and answer their needs via phone, email or chat as well as providing them with information regarding their orders
• Also, you are going to register orders made by phone, continuously watch their condition and do everything possible for their smooth delivery and customer’s smile

What do we want you to acquire?

• Proficient knowledge (minimum B2 level) of Ukranian language regarding both writing and speaking skills as you are going to deal with Ukranian speakers
• Both kind and friendly attitude as well as professional performance towards others
• Willingness to work at least 20h/week. Our working hours are Monday to Friday, from 8:00 to 17:00 – you can choose shifts that suit you within this timeframe.

If you want to work from home, you must have:

• Your own laptop with Windows 10 or newer
• Functional and regularly updated antivirus software
• Stable internet connection with a minimum speed of 10/10 Mbit
• Screen resolution of at least 1920×1080 and a display size of at least 14.1

What are we going to reward you with?

• A part-time job in fast growing international company
• Flexible shifts which will provide you with enough time for your hobbies and study, or you can work 40h/week for the whole period - the choice is yours!
• Attractive payment and bonus system
• Internal training focused on communication and negotiation and to prepare you to work using our own internal systems

We grow and innovate every day, so join us today and kickstart your career at the largest beauty and health e-shop in Europe! #NewChallenge #NewMe