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(Remote) Customer Service

MatchAwards
Department:Customer Support
Type:REMOTE
Remote Region:UK
Location:United Kingdom
Experience:Entry level
Estimated Salary:£25,000 - £35,000
Skills:
CUSTOMER SERVICECOMMUNICATIONMULTITASKINGPROBLEM SOLVINGCRYPTOCURRENCY KNOWLEDGE
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Job Description

Posted on: February 3, 2025

Overview:

Join our dynamic team as a Remote Customer Service Tech, where you'll play a crucial role in enhancing our customers' experiences. Ideal for those who thrive in solving problems and engaging positively with customers, this position focuses on delivering first-class service and support.

Key Duties:

  • Handle customer queries and concerns via phone, email, and live chat with professionalism and empathy.
  • Provide precise and comprehensive details about our products, services, and pricing.
  • Collaborate seamlessly with team members across departments to facilitate swift resolutions to customer issues.

Qualifications:

  • 1-3 years of experience in customer service or a closely related field.
  • Exceptional communication skills, showcasing excellent phone etiquette and the ability to articulate responses clearly.
  • Strong multitasking skills and the capacity to stay organized in a dynamic, fast-paced environment.
  • A foundational understanding of cryptocurrencies, with in-depth training to be provided.

Why You Should Apply: If you’re passionate about making a positive impact on customer relationships and eager to grow within a supportive and innovative company, this role is for you. We offer a stimulating work environment where you can excel and truly make a difference. Ready to join us? Apply today!

Originally posted on LinkedIn

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