Client Success Manager | Remote

You’re an experienced Client Success professional (or have worked in Customer Success) who thrives in dynamic, results-oriented environments. You bring initiative, adaptability, and a proven ability to deliver measurable outcomes in client-facing roles.

About the Role

We are a digital education and media company that equips professionals with tools and guidance to explore new professional opportunities. As part of our U.S. growth, we’re hiring a Client Success Manager to lead virtual consultations, manage client relationships, and deliver high-quality service in a digital-first environment.

This is a remote, independent contractor position suited to experienced professionals in customer success, consulting, education, or HR who want a flexible schedule and clear deliverables.

Key Responsibilities

• Conduct scheduled one-on-one virtual consultations with clients exploring new professional paths
• Communicate the value of our digital platform and services in a professional, consultative manner
• Manage client interactions using CRM systems and other virtual tools
• Provide proactive follow-up to maintain engagement and satisfaction
• Identify next steps and resources to support client progress
• Participate in optional skill-development sessions to refine delivery skills

What You Bring

• 5+ years in client-facing roles such as client success, customer success, consulting, education, or HR
• Strong communication, listening, and relationship-building skills
• Ability to manage workload independently in a remote environment
• Proficiency with tools like Zoom, calendar apps, and CRM platforms
• Strategic thinking with attention to detail and results-focused approach
• Experience supporting clients from initial contact through follow-up

What We Offer

• 100% remote contract role
• Flexible scheduling with defined workflows
• Digital onboarding and access to support tools
• A professional, growth-oriented culture with opportunities to enhance your client success skill set

* Applicants must be based in the U.S. and legally eligible to work.

* Reliable internet access and confidence with digital tools are essential.

Apply Now for consideration and to receive a detailed role overview.