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Patient Outreach Specialist

Lensa
Department:Customer Care
Type:REMOTE
Region:USA
Location:United States
Experience:Entry level
Salary:$31,200 - $45,760
Skills:
CUSTOMER SERVICECRITICAL THINKINGMULTI-TASKINGMEDICAL TERMINOLOGYMEDICATION TERMINOLOGYMEDICAL PAPERWORKINSURANCE COMPLETIONELECTRONIC HEALTH RECORDMICROSOFT OFFICEDATA COLLECTIONCARE COORDINATIONPATIENT OUTREACHPREVENTATIVE CAREWELLNESS STRATEGIESQUALITY MEASURESREGISTRIES MANAGEMENT
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Job Description

Posted on: December 10, 2025

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Sanford Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Remote SD (Central Time) Location: Remote, SD Address: Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $15.00 - $22.00 Department Details Join Our Team and Grow The Good! Hours: 8:00am - 5:00pm | Monday - Friday Benefits:

  • Remote Role
  • Competitive salary based off of experience
  • Employee Wellness Program
  • Family like Team Culture
  • Career advancement opportunities
  • Comprehensive benefits package
  • Supportive work environment

Apply now and be part of something special! Together, let's Grow The Good in our community. Job Summary Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies. Supports a clinic by managing and coordinating care for their panel of patients. Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing. Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing. Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation. Promotes quality initiatives and improved patient outcomes. Participates in care for age related patients in all phases of preventative care and health maintenance. Functions within the administration pre-defined scope of practice guidelines. Track and report quality measures and validate accuracy and integrity of patient records. Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate. Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team. Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR). High level of computer skills and ability to run registries. Demonstrates experience and professionalism in the following skills, but not limited to: customer service, critical thinking, multi-tasking, medical and medication terminology, and medical paperwork knowledge including insurance completion/submission requirements. Qualifications Post secondary education of one - two years, with an emphasis in healthcare or medical related field is preferred. A minimum of one year work experience in ambulatory care, community outreach, patient or provider support, customer service, and/or various integrated care systems preferred. Training in Motivational Interviewing and/or Mental Health First Aid preferred. Background as a Certified Medical Assistant (CMA) is preferred. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0241395 Job Function: Care Coordination Featured: No If you have questions about this posting, please contact support@lensa.com

Originally posted on LinkedIn

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