Customer Service Advocate, Remote

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Disabled Veteran Solutions. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. PA, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off, 🚀 Ready for a Mission That Matters? Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a 🌈 stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine 🛠️ - you're a vital part of a diverse and inclusive team 🤝 dedicated to making a difference 💪. 🎯 The Mission As a Customer Advocate, you'll be a healthcare hero 🦸 for 50 to 70 people every day. You'll navigate the world of primary care doctors 🩺, medications 💊, appointments 📅, and benefits 💼 like a pro, armed with your knowledge 📚 and amazing social skills 🗣️. And the best part? You'll make a real impact on people's lives ❤️. 📋 The Details

• 🕘 Full-time position, Monday through Friday (because we all need a little weekend! 😌)
• ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST
• 🧠 5-week intensive orientation (don't worry, we've got your back every step of the way! 🧑‍🏫)

🛠️ Your Secret Weapons

• 👂 A great ear for listening and a knack for finding solutions
• 🤹‍♀️ Ability to juggle multiple tasks like a pro
• 💖 Passion for helping others and brightening their day

🎒 Your Arsenal

• 🎓 High school diploma (bonus points if you've got a degree! 🏅)
• 📑 At least 1 year of experience in insurance operations
• 💻 Tech-savvy and confident navigating our web-based systems
• 🧾 Detail-oriented with strong follow-through

🍒 The Cherry on Top

• 🏥 Experience in healthcare/insurance
• 🧠 Background in social work, behavioral health, or similar fields
• 🧩 A customer service ninja with amazing problem-solving skills

🌟 Why DVS?

• 💰 Competitive pay and amazing benefits
• 🇺🇸 Veteran-owned, nationally recognized company
• 📈 Real opportunities for growth and professional development

What are you waiting for? If you're ready for a mission that matters... Let's do this! 💥 Starts: September 15, 2025 Training: 8:00 a.m. - 4:30 p.m. (5 weeks) Regular Schedule: 9:30 a.m. - 6:00 p.m., Monday through Friday All times are Eastern Standard A pre-employment drug screening and criminal background check are required prior to employment. If you have questions about this posting, please contact support@lensa.com