Senior Software Support Engineer

We're hiring our Lead Support Software Engineer (expert in Java development) Kestra, the modern orchestration platform, is growing fast — 20,000+ GitHub stars, 1B+ workflows orchestrated yearly, and used by engineers at Toyota, Bloomberg, Xiaomi, Huawei, FILA, and more.

We’re hiring a Senior Support Software Engineer to be our lead in Customer Support and handle the most critical technical issues across our open-source and Enterprise platforms.

This is a role for experienced software engineers — not level-1 support.

🧭 You’ll act as a technical owner on production issues, deep debugging, plugin behavior, orchestration logic, and edge-case failures. You’ll sit at the intersection of engineering, product, and real-world usage.

You'll be part of a fast-moving, international team of 15+ talented engineers, collaborating across product, cloud, and solutions.

What you'll do:

🛠️ Analyze and resolve complex Java issues in distributed environments

📦 Troubleshoot plugin and workflow execution across cloud and on-prem installs

🔁 Build internal test platforms and use cases to reproduce and validate issues

📚 Design reusable blueprints and onboarding content for user enablement

🎓 Own and evolve tutorial content, segmented by user personas and orchestration domains

🧠 Collaborate directly with core engineering, product, and support teams

What we're looking for:

• 7+ years in backend or platform engineering, with strong Java expertise
• Solid understanding of multithreading, networking, distributed systems
• Experience debugging live production systems and reproducing edge cases
• Strong problem-solving and communication skills in English
• Comfortable working with users and solving issues across environments
• Habitual focus on testing, automation, and software quality

Our tech stack includes:

• Java (Micronaut), Vue.js + Bootstrap
• PostgreSQL, MySQL, Kafka, Elasticsearch
• Docker, Kubernetes, Terraform
• GCP, AWS, Azure, and GitHub for workflows

You don't need to know everything — we value curiosity, learning, and strong fundamentals.

Bonus points if you have:

• Contributed to open-source projects
• Experience with Kafka, Micronaut, or public cloud platforms
• Familiarity with SQL/NoSQL systems
• Past exposure to tools like Zendesk, Freshdesk, etc.

🌍 Remote-first (EU timezones preferred)

💼 Full-time — Competitive compensation

👉 Interested? Apply here.

Let’s build the future of orchestration, with clarity, scale, and engineering excellence.