Location: Remote in Texas (Texas residents only)
Job Type: Full-time (Flexible hours available)
Schedule: Monday - Friday, 9AM to 5PM
Pay: Base salary of $18 + Booking Bonuses
What's In It For You (Why You'll Love Working With Us)
At Keil Electric, we set you up to succeed from day one--you won't be thrown into the deep end and left to figure things out on your own.
- 100% Remote & Flexible Full-Time Hours: Work from the comfort of your home with the stability of a full-time role and scheduling flexibility that works around your life.
- Hands-On, Paid Training: Work closely with a supportive leadership team that takes the time to explain the "why" behind what we do, ensuring you feel confident in your role and with our software.
- Clear Path to Higher Pay: Your income grows alongside your skills, reliability, and positive impact on our daily customer operations.
- Long-Term Job Security: Keil Electric is an expanding, trusted local company, offering steady, reliable full-time hours with a team that cares about doing things the right way.
- High-Impact Role: As the primary voice of Keil Electric, you sit right at the center of our customer experience--keeping our schedule running smoothly so our customers are happy and our field technicians can do their best work.
You are the friendly, reliable first point of contact for Keil Electric's customers. From answering incoming phone calls and following up with new leads to scheduling appointments and tracking jobs in our system, you make sure every customer gets great service and nothing falls through the cracks.
What You'll Be Doing
- Answering Calls & Booking Jobs: Handle incoming customer calls with professionalism and warmth, follow up with new leads, and dispatch/schedule appointments to keep our technicians' calendars organized and full.
- Managing Job Flow in Jobber: Monitor jobs from initial booking through completion and invoicing to ensure work moves smoothly through our CRM without getting stuck or missed.
- Daily Tracking & Updates: Keep daily and weekly tracking sheets up to date so the team stays on top of scheduled work and catches any scheduling conflicts early.
- People-First Mindset: You genuinely enjoy talking to people, helping solve problems over the phone, and delivering top-tier customer service.
- Strong Organizational Skills: You are detail-oriented and thrive on keeping busy, fast-moving schedules running on time.
- Tech Comfort: You are comfortable working with computers, data entry, and scheduling software (experience with Jobber or a similar CRM/dispatch tool is a plus, though we are happy to train the right person).
- Dependability: You take pride in showing up, following through, and doing things the right way.
If you're looking for a steady, supportive customer service role where your work truly matters, click Apply Now to submit your resume--we look forward to meeting you!