Customer Support Representative (Remote, United Kingdom) Entry Level – £28,000–£32,000
Job Snapshot
Job Functions: Customer Service | Administrative | Other
Category: Customer Services
Location: United Kingdom
Workplace: Remote
Job Type: Permanent
Employment: Full-Time
Experience: Entry Level
Salary: £28,000–£32,000 per annum
Overview
CV-BRIDGE LTD is looking for a friendly, proactive, and customer-focused Customer Support Representative to join a fully remote UK-based team.
This entry-level opportunity is ideal for someone with strong communication, problem-solving, and relationship-building skills who enjoys helping customers, resolving queries, and delivering a positive support experience.
Key Responsibilities
- Respond to customer enquiries through email, chat, phone, and other support channels
- Provide clear, accurate, and professional information about products, services, or accounts
- Resolve routine customer issues and escalate more complex cases when required
- Maintain accurate records of customer interactions, updates, and outcomes
- Follow up on open queries to help ensure timely resolution
- Support customers with account, service, and general support requests
- Work closely with internal teams to resolve issues effectively
- Maintain a professional, helpful, and customer-focused approach at all times
Requirements
- Excellent written and verbal communication skills in English
- Strong customer service and interpersonal abilities
- Good problem-solving and listening skills
- Strong organization and time-management abilities
- Comfortable using email, CRM platforms, online systems, and digital tools
- Professional, patient, and customer-focused approach
- Ability to work independently and remain productive in a fully remote environment
- Previous customer service, retail, hospitality, administration, or support experience is beneficial but not required
What We Offer
- Competitive £28,000–£32,000 annual salary
- Permanent, full-time position
- Fully remote working arrangement within the UK
- Structured onboarding and role-specific training
- Ongoing professional development and support
- Clear opportunities for career progression
- Supportive and collaborative remote working environment
How to Apply
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