Telephone Operators | $70/hr Remote

Position: Telephone Operator

Type: Hourly contract

Compensation: $40–$70 per hour

Location: Remote

Commitment: Minimum 15 hours/week

Duration: ~3–4 weeks

Role Responsibilities

• Design domain-specific questions and scenarios related to telephone operations to help train AI models.
• Observe signal lights on switchboards and dial or press buttons to establish connections.
• Operate telephone switchboards and systems for local, long-distance, mobile, person-to-person, and emergency calls.
• Update directory information and maintain accurate call records.
• Perform clerical tasks such as typing, proofreading, and sorting information.
• Provide assistance to callers who require help dialing or are in emergency situations.
• Monitor automated systems for collect calls and intervene when assistance is required.
• Support customers with special billing requests and relay services.
• Maintain detailed records of calls placed, received, and associated charges.

Requirements

• Strong experience working as a Telephone Operator or in closely related roles (e.g., PBX Operator, Directory Assistance Operator, Telecommunications Operator).
• Strong writing skills and comfort working with computer-based tools and platforms.
• Ability to accurately document workflows and operational logic.
• High attention to detail and reliability when handling sensitive or time-critical information.

Application Process (Takes 20 Mins)

• Upload your resume.
• Complete an interview.
• Submit a short form.