At Core ITSM (www.coreitsm.xyz), we’re on a mission to empower organizations through smarter service management and meaningful customer outcomes. We’re looking for a Business Enabler – Customer Success professional who brings proven experience and a passion for driving value for clients, independent if you are in Europe, Brazil or US.

🔍 What You’ll Do:

• Act as a strategic partner to customers, ensuring they achieve their desired business outcomes

• Drive adoption, engagement, and long-term success across our solutions

• Translate customer needs into actionable insights and improvements

• Collaborate cross-functionally with sales, product, and delivery teams

• Identify growth opportunities within existing accounts

✅ What We’re Looking For:

• Proven experience in Customer Success, Business Enablement, or similar roles

• Strong understanding of IT Service Management (ITSM) or related domains

• Excellent communication and stakeholder management skills

• Results-driven mindset with a focus on customer value

• Ability to navigate complex environments and drive change

🌍 Why Join Us?

• Be part of an innovative and growing company

• Work with a collaborative and forward-thinking team

• Make a real impact on customer success and business outcomes

💼 What We Offer:

• Flexible freelance engagement — work independently while collaborating with a high-impact team

• Commission-based compensation, positioned above market standards and directly tied to your success

• Opportunity to operate as an expert partner, with autonomy and influence in shaping customer outcomes

• Access to innovative ITSM solutions and a growing portfolio of clients

• A performance-driven environment that rewards initiative, expertise, and results

Whether you are a IT consultant, ITSM implementation company or IT freelancer, we are open to know you and identify synergies.

Join us not just as a contributor, but as a trusted partner driving real business value.

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