Strategic Account Manager

Strategic Account Manager

Location: East Coast, US

Codility is at the forefront of helping organizations navigate the rapidly evolving technology landscape. With the rise of AI, ensuring accurate candidate assessment and skill validation for internal teams is more critical than ever. Our mission is to empower companies to hire the best technical talent and understand their internal skillsets, providing a robust interviewing platform that eliminates misrepresentation risks and prepares them for a positive future.

We’re looking for a highly motivated and experienced Strategic Account Manager to join our Strategic Accounts team. In this pivotal role, you’ll be responsible for nurturing and growing relationships with a book of existing enterprise clients, ensuring their continued success and maximizing their lifetime value with Codility.

If you have a proven track record of managing the full customer lifecycle, driving upsells and renewals with enterprise organisations, and thrive in the technology sector (ideally with HR/Tech sales experience), we want to hear from you.

Who You Are

You’re a seasoned account management professional with a passion for building lasting client relationships and a deep understanding of the technology landscape. You excel at identifying opportunities for growth within enterprise accounts, can navigate complex organisations and consistently deliver exceptional customer satisfaction.

• Minimum of 3+ years of relevant work experience in a Strategic/Enterprise Account Manager or similar client-facing role within a B2B SaaS environment.
• Demonstrable success in managing the full lifecycle commercial relationship with clients, including, retention, upsell, and renewal.
• Ability and presence to engage ‘Above the line’ with senior stakeholders to uncover and align our solution with strategic objectives.
• Highly organised and adept at managing multiple accounts, opportunities, and work streams simultaneously without sacrificing quality or attention to detail.
• Exceptional written and verbal communication skills, with the ability to articulate complex technical concepts clearly and create exec level documentation.
• Thoughtful and composed negotiator who can stay in control, demonstrating a proactive and solutions-oriented approach to solving challenges with clients.
• A collaborative team player who can work alongside (and quarterback) accounts with Customer Success, Solutions Engineering and other internal teams.