Department:Customer Service
Type:REMOTE
Region:EU
Location:Hamburg, Germany
Experience:Director
Salary:€50,000 - €50,000
Skills:
LEADERSHIPBUSINESS DEVELOPMENTOPERATIONAL EFFICIENCYCLIENT RELATIONSHIP MANAGEMENTFINANCIAL PERFORMANCE MONITORINGCUSTOMER SERVICENEGOTIATIONSTRATEGIC PLANNING
Share this job:

Job Description

Posted on: November 5, 2025

As Country Manager, you'll be responsible for overseeing all German operations, building and leading a high-performing team, and ensuring the profitable growth of the business across Germany. You'll play a key role in client engagement, commercial strategy, compliance, and operational excellence.

Key Responsibilities

  • Lead, manage, and grow the German office, with a strong focus on events and developing the brand.
  • Drive business development with a focus on clients and strategic partnerships.
  • Ensure end-to-end operational efficiency, from quoting and planning to delivery and client communication.
  • Build and manage relationships with clients, carriers, and agents across the country.
  • Monitor financial performance and report on KPIs, budgets, and P&L.

About You

  • Proven leadership experience in country management and used to managing & attending events.
  • Strong understanding of importance of high levels of customer service & delivering excellent service every time.
  • Commercially savvy with a track record of growing business and leading teams.
  • Strong communication and negotiation skills.
  • A self-starter with the ability to work both strategically and hands-on.

Please note this is a fully remote role and the salary will be circa 50,000 Euros.

Originally posted on LinkedIn

Apply now

Please let the company know that you found this position on our job board. This is a great way to support us, so we can keep posting cool jobs every day!

Charles Peters Recruitment logo

Charles Peters Recruitment

View company page
CustomerRemoteJobs.com logo

CustomerRemoteJobs.com

Get CustomerRemoteJobs.com on your phone!

SIMILAR JOBS
Vivint logo

Field Support Chat Representative - Remote

Vivint
Just now
Customer Service
Remote (USA)
Lindon, UT
CUSTOMER SERVICECOMMUNICATIONPROBLEM SOLVING+6 more
Lensa logo

Customer Support Representative (Remote)

Lensa
Just now
Customer Service
Remote (USA)
Seattle, WA
CUSTOMER SERVICESOFTWARE SUPPORTPROBLEM-SOLVING+6 more
Lensa logo

Call Center Representative- FULLY REMOTE

Lensa
Just now
Customer Service
Remote (USA)
Charlotte, NC
CALL CENTERCUSTOMER SERVICETECHNICAL SUPPORT+3 more
Kandu logo

Customer Experience Representative

Kandu
Just now
Customer Service
Remote (USA)
Los Angeles, CA
SALESCUSTOMER SERVICECOMMUNICATION+5 more
Marcos Automoción logo

E-commerce Manager

Marcos Automoción
2 days ago
Customer Service
Remote (Australia)
Australia
SHOPIFYWOOCOMMERCEMAGENTO+11 more