Data Services Administrator

Team: Data & Analytics Location: Remotely, UK Work pattern: 35 hours per week, Monday to Friday Salary: Up to £27,466.16 per annum Contract: Fixed term for 12 months We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Data Services Administrator:

• To help deliver the charity’s data services, by providing administrative support to the Data and Analytics team enabling them to provide a reliable and consistent service to the Marketing & Income Generation directorate and beyond to help grow sustainable income for Cats Protection and maximise the long-term return on investment for individual donors.

About the Data & Analytics team:

• The Data & Analytics team are a department of 14 people in the Marketing & Income Generation directorate consisting of four sub-teams : data processing, data selections, data analytics and customer journeys.
• This role will work across all areas of Data & Analytics but will have a strong focus on supporting data processing and data selections sub-teams. Data processing and selections are responsible for the day to day flows of data; importing supporter data into our main CRM and providing data for outgoing communications with supporters respectively. Data analytics and customer journeys help the directorate to make data driven decisions and maintain a strong customer focus.

What we’re looking for in our Data Services Administrator:

• Experience working with a CRM system and database
• Experience of assisting with the organisation of projects/activities or schedules
• Experience of manipulating flat data files (eg in Excel or text editor)
• Working within a not-for-profit fundraising environment
• Good planning and organisational skills with the ability to multi-task
• Excellent attention to detail

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about here

Interested? Here’s how to apply: Application closing date: 11th August 2025 Virtual interview date: Late August 2025 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include:

• Anonymised application form
• Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.