Business Analyst (ServiceNow)

Hiring for Solution Architect - Service Now

Location- Remote (Anywhere from Australia)

Experience-8+ years

Duration: 6 months with possible of extension

Skills- Must have ServiceNow experience.

Responsibilities

• Provides technical leadership to the team

• Creates and maintains a detailed view of the existing architecture

• Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document.

• Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture.

• Ensures technical governance process and policies are being adhered to.

• Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.

• Creates and maintains a detailed view of integrations

• Creates and maintains a Technical Implementation Roadmap.

• Resolves technical escalations, including responding to defects

• Participates in process workshops

• Works closely with client enterprise architecture team and client ServiceNow Teams

• Periodically Reviews Configuration to ensure Platform health

• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan

• Reviews design and code per sprint to ensure quality

• Provides hands on assistance with the detailed design and implementation approach of selected projects.

• Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.

• Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.

• Assists in migrating configuration across instances

• Support COE in continuous development of training paths for professional advancement.

• Contribute to ongoing definition of best development and solution practices.

• Lead training workshops as means to spread experiences gained across the practice.

Minimum Qualifications

• Certified System Administrator (CSA) plus one Mainline certification (CSM / HRSD/ITSM/GRC etc.)

• Implement and configure ServiceNow S2P for invoice processing using Now Assist Docintel (APO)

• Work with stakeholders to assess application inventory and business capabilities.

• Excellent communication Skills for client facing roles.

• Hands on Experience on Projects

• IT Graduate

Interested candidates can Apply or share updated CV on purnima.chinara@carecone.com.au or can reach me on <+61> <283 195 538>

Regards

Purnima