Core Operations Specialist – Payment Operations

• Client: world-leading payments and fintech company
• Duration: 12 months with possible extension
• Pay rate: 108 GBP per day (PAYE - Inside IR35)
• Work type: remote

Curious about the future and captivated by technology? Inquisitive, driven and want to make a difference in the world? You will fit right in.

We are somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for outstanding talent to join our international payments revolution.

We are open & collaborative, living and breathing our company values:

Be Human, Better Together and Own it.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

What’s it all about?

Our Core Operations department within Payment Operations is looking for committed individuals to support with the processing of incoming and outgoing funds and ensuring all clients receive the best possible service. You will be working with our Core Operations Teams based in UK, Netherlands, Singapore and US, reporting into our Core Operations Team Leader. This role will require the candidate to work 9am – 5pm Monday to Friday, including UK bank holidays.

What we expect of you, day to day:

• Processing high volume Client Payments in our inhouse back-office system and third party banking portals
• Maintaining high accuracy and quality while inputting Client beneficiary information.
• Complete Know Your Customer (KYC) sender classifications on incoming funds and permitted country checks for our Collections and Receipts Flows
• Allocating funds to client accounts.
• Identify and escalate any operational issues impacting client payments, ensuring they are resolved as quickly as possible.
• Ensure all incoming funds and outgoing payments reach our clients as efficiently as possible with no delays.
• Develop and maintain adequate knowledge of internal systems/processes and a sound understanding of external payments networks.
• Handle your time optimally, completing all tasks within SLA
• Work as part of a global team, embodying our values of communication and collaboration.

What we’re after…

• Ability to follow processes provided during training
• Complete large volume data entry tasks with attention to detail and is able to work in a methodical manner
• The ability to complete tasks within agreed timeframes
• Ability to work in a fast paced environment with multiple tasks and workstreams
• Strong communication, numerate, organised, and hardworking
• Previous payments or operational processing experience in a banking or fintech environment would be welcomed but is not crucial

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, our company is a better place to work and a better business partner to our clients.