Account Manager II
Location: Seattle, WA, United States (Remote)
Industry: Automation Machinery Manufacturing
Work Setting: Remote
Are you passionate about building strong customer relationships, identifying new business opportunities, and driving revenue growth?
We are looking for a results-driven Account Manager to manage and expand strategic customer accounts while delivering exceptional client experiences. This role offers the opportunity to develop long-term partnerships, generate new business, and contribute directly to business growth through consultative selling and account management excellence.
What You'll Do
- Manage and grow a portfolio of key customer accounts, serving as the primary point of contact.
- Develop and execute strategic account plans to achieve sales targets and revenue objectives.
- Build and maintain strong customer relationships by understanding business challenges and providing tailored solutions.
- Identify expansion opportunities within existing accounts and uncover new business prospects.
- Collaborate with internal teams to deliver value-driven solutions that meet customer needs.
- Lead contract negotiations and support the successful execution of sales strategies.
- Ensure high levels of customer satisfaction through proactive account management and ongoing engagement.
What We're Looking For
- Minimum 2+ years of experience in account management or sales with a proven track record of growing customer accounts.
- At least 5 years of experience developing new business opportunities and acquiring new customers.
- Demonstrated success in prospecting, hunting, and winning new accounts.
- Experience managing sales cycles and building long-term customer relationships.
- Background selling one or more of the following solutions:
- Fire and Life Safety Systems
- Security and Access Control Solutions
- Energy Management and Sustainability Solutions
- Building Automation and Control Systems
- Connected Building Software and Analytics Platforms
- Proficiency with CRM platforms and Microsoft Office applications.
- Strong negotiation, presentation, and stakeholder management skills.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- Proven ability to achieve revenue targets and drive account growth.
- Strong strategic thinking and problem-solving capabilities.
- Excellent communication and relationship-building skills.
- Solid understanding of market trends and customer needs.
- Customer-centric mindset with a passion for delivering exceptional service.
- Ability to work independently while collaborating effectively with cross-functional teams.