We’re hiring a Customer Success Manager.
This person will be the main point of contact for our Energy Domain Fundamentals and TitleLab clients. They’ll guide onboarding, run regular check-ins and business reviews, and find growth opportunities within existing accounts. They’ll also work with our Product team to resolve client issues on software that ships a new release every 2-3 weeks.
Right now we’re looking for someone with a Land background and experience using production and well data.
What you bring:
- 4+ years in a customer-facing role within SaaS or technology, preferably in Oil & Gas
- Knowledge of the upstream Oil & Gas industry, including Land
- Experience with customer success practices
- A bachelor’s degree in Engineering, Geology, Business, Legal, or an energy-related field
What we offer:
- Salary + commission, plus a quarterly bonus plan
- Health insurance starting day one (employer-paid for employees, family option available)
- 401k, gym reimbursement and unlimited PTO
- Remote work, with a newly renovated office in Fort Worth
- Leadership recognized with a 2024 “Best Companies to Work for in Fort Worth” award
Full details and how to apply: https://lnkd.in/gFwPc3r9