Key Duties
- Answer customer inquiries and assist callers with questions and issue resolution.
- Make outbound calls as needed to support customer needs and follow-ups.
- Deliver accurate, professional support while maintaining customer satisfaction.
- Ability to meet screening requirements.
- Reliable high-speed internet and a suitable home work setup.
- Strong computer proficiency and comfort using customer service tools.
- Typing skills sufficient for efficient call handling and documentation.
- Available to complete training and participate in scheduled shift coverage.