
Customer Service ( Remote work )
Department:Customer Care
Type:REMOTE
Remote Region:USA
Location:Walnut, CA
Experience:Entry level
Estimated Salary:$35,000 - $45,000
Skills:
CUSTOMER SUPPORTCOMMUNICATIONMULTITASKINGTIME MANAGEMENTPROBLEM SOLVING
Share this job:
Job Description
Posted on: February 2, 2025
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Requirements
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Powered by JazzHR sV9Goy5XD4
Originally posted on LinkedIn
Apply now
Please let the company know that you found this position on our job board. This is a great way to support us, so we can keep posting cool jobs every day!

CustomerRemoteJobs.com
Get CustomerRemoteJobs.com on your phone!
SIMILAR JOBS

Customer Support Agent
Just now
Customer Care
Remote (USA)
Nevada, United States
CUSTOMER SERVICESALESFORCETWILIO+3 more

Customer Care Representative
Just now
Customer Care
Remote (USA)
United States
CUSTOMER SERVICECOMMUNICATIONCRM SOFTWARE+2 more

Customer Care Agent
Just now
Customer Care
Remote (USA)
United States
CUSTOMER SERVICEDATA ENTRYSALES

Client Support Lead
Just now
Customer Care
Remote (USA)
United States
CUSTOMER RELATIONSHIP MANAGEMENTSUPPORT TEAM LEADERSHIPITIL PRINCIPLES+2 more

Customer Service ( Remote work )
Just now
Customer Care
Remote (USA)
El Segundo, CA
CUSTOMER SERVICECOMMUNICATIONMULTITASKING+2 more