Customer Service Representative

Customer Service Representative (B2C & B2B) – Remote at Crurated

Crurated is where technology meets fine wine, revolutionizing the luxury collectibles space. We connect passionate collectors with rare treasures and empower talented producers to reach a global audience—all while delivering world-class customer experiences.

We’re looking for a Customer Service Representative to support private clients and our expanding B2B channels across Europe and Asia. This role blends client support, sales assistance, and operational coordination, ensuring every interaction reflects Crurated’s commitment to excellence.

What you will do?

• Provide outstanding support to private clients (B2C) and professional clients (B2B).
• Collaborate with logistics, tech, and operations to guarantee seamless order fulfillment.
• Assist with platform navigation, payment processing, and service updates.
• Support our blockchain-based platform and guide users through Web 3 functionalities.

About You

• Detail-oriented, organized, and experienced in client-facing roles.
• Curious, proactive, and eager to learn in a fast-paced environment.
• Comfortable working independently while thriving in a collaborative team.

Why Join Us?

At Crurated, you’ll be part of a forward-thinking team redefining excellence in wine collecting. Enjoy a flexible, inclusive culture that values innovation and creativity while making a meaningful global impact.

Ready to join the journey? Apply today!